How does the free supplier audit work?

Sign up and run a single supplier audit across all four dimensions — delivery, service, compliance, and spend. You'll get a full benchmarked scorecard with a composite score and PDF export. No credit card required.

What data do I need to upload?

For spend visibility, upload your PO and invoice data as a CSV or Excel file. For delivery tracking, log promised and actual delivery dates. For audits, just answer the template questions — we handle the scoring.

Your data is stored securely and only visible to users in your organisation. We never share supplier data between organisations. Each organisation's data is isolated and access-controlled with row-level security.

Do I need to be a Howcroft customer?

No. MROiq works standalone for any industrial procurement team. If you are a Howcroft customer, you get an enhanced experience with integrated procurement expertise built in.

Can I cancel anytime?

Yes. All plans are monthly with no long-term contracts — cancel anytime before the next billing cycle. Every plan includes a 7-day free trial, no credit card required.

What's in the weekly digest email?

Each week you get an email summarising delivery breaches, new spend anomalies detected, scorecard changes, and your top-performing suppliers. It's designed to be read in under two minutes — no need to log in.

What is the Savings Finder and how does it work?

The Savings Finder is a free tool where you upload your procurement data (CSV or Excel) and our team analyses it against our product catalog to find cost-saving opportunities. You receive a personalised report showing potential savings, matched items, and recommended alternatives.

How does MROiq compare to other procurement software?

MROiq is purpose-built for industrial MRO procurement, unlike generic platforms. We offer detailed comparisons against KodiakHub, Oboloo, Geckoboard, Coupa, and Procurify — highlighting our industry-specific focus, automated weekly digest model, and Howcroft Group's 40+ years of MRO expertise.

Can MROiq connect to my ERP or accounting system?

Yes. We build custom connectors for ERP systems, accounting platforms, and other business tools. Request a connector and our team will scope the integration, including data sync scope, supplier mapping, and timeline.

Which buyer roles is MROiq built for?

MROiq is designed for every procurement decision-maker: Engineering Managers (uptime and critical parts sourcing), Purchasing Directors (cost reduction and supplier consolidation), Operations Directors (asset reliability and throughput), and H&S Directors (compliance and risk reduction).

Is MROiq ISO certified?

MROiq is built by Howcroft Group, which is ISO 9001 Quality Management certified by the Centre for Assessment. This underpins our commitment to quality processes and continuous improvement across the platform.

What is a supplier scorecard?

A supplier scorecard is a structured evaluation tool that rates suppliers across key performance dimensions. MROiq scorecards cover four dimensions: delivery (on-time rate, variance), service (responsiveness, quality), compliance (certifications, standards), and spend (price competitiveness, anomaly-free). Each dimension is scored 0-100 and combined into a composite score benchmarked against your industry sector.

How do I calculate on-time delivery rate?

On-time delivery rate = (number of deliveries on or before the promised date / total deliveries) x 100. MROiq automates this calculation from your delivery promise data, tracking promised vs actual dates and flagging late, early, and on-time deliveries automatically.

What counts as a spend anomaly?

A spend anomaly is an irregularity in procurement data that signals potential waste or risk. MROiq detects four types: duplicate purchases (same item bought multiple times), price variances (same SKU at different prices), overpayments (above contract or benchmark price), and off-contract purchases (items bought outside preferred supplier agreements).

What is MRO procurement?

MRO procurement refers to the purchasing of Maintenance, Repair, and Operations supplies — the goods needed to keep facilities running but not part of the finished product. This includes bearings, PPE, tools, lubricants, fasteners, electrical components, and hydraulics. MRO procurement is often fragmented across many suppliers, making it a prime area for consolidation savings and performance benchmarking.

What is PPE in procurement?

PPE in procurement stands for Personal Protective Equipment — safety gear worn by workers to reduce workplace hazards. This includes safety glasses, gloves, hi-vis clothing, helmets, ear protection, and safety footwear. PPE is a critical MRO category for industrial sites, and tracking PPE supplier performance and compliance is essential for H&S directors.

How does supplier benchmarking work?

Supplier benchmarking compares a supplier's performance scores against industry medians and percentiles. MROiq collects anonymised scorecard data across organisations to build sector benchmarks. Your suppliers are ranked against the 25th, 50th (median), and 75th percentile for each dimension, so you can see if a supplier is above or below industry average.

What is spend visibility?

Spend visibility is the ability to see and analyse where your procurement budget goes. MROiq provides spend visibility by ingesting your PO and invoice data, categorising spend by supplier and product type, detecting anomalies like duplicate purchases and price variances, and surfacing cost-saving opportunities. It replaces manual spreadsheet analysis with automated intelligence.

What is a delivery promise in procurement?

A delivery promise is a supplier's commitment to deliver goods by a specific date. MROiq tracks promised dates against actual delivery dates, calculates variance in days, and flags late deliveries automatically. This helps procurement teams hold suppliers accountable and identify consistently underperforming vendors.

MROiq vs Jaggaer

Sourcing power is not supplier intelligence.

Jaggaer helps you run sourcing events and RFPs. MROiq tells you whether your suppliers are actually performing — every week, in your inbox, without logging in.

How they compare

Feature-by-feature breakdown

Feature	MROiq	Jaggaer
Setup time	Under 10 minutes (CSV upload)	Weeks of onboarding
Pricing	From £19/mo	Custom enterprise (£000s/year)
Target market	UK SMEs & mid-market	Large enterprises
Primary focus	Supplier performance intelligence	Sourcing & e-procurement
Weekly digest email	Included	Not available
Supplier scorecards	4-dimension, benchmarked	Basic supplier ratings
Spend anomaly detection	AI-powered, included	Limited
Delivery promise tracking	Included	Not included
Sector benchmarking	Industry medians	Not available
Contract required	Monthly, cancel anytime	Annual contract

Setup time

MROiq

Under 10 minutes (CSV upload)

Jaggaer

Weeks of onboarding

Pricing

MROiq

From £19/mo

Jaggaer

Custom enterprise (£000s/year)

Target market

MROiq

UK SMEs & mid-market

Jaggaer

Large enterprises

Primary focus

MROiq

Supplier performance intelligence

Jaggaer

Sourcing & e-procurement

Weekly digest email

MROiq

Included

Jaggaer

Not available

Supplier scorecards

MROiq

4-dimension, benchmarked

Jaggaer

Basic supplier ratings

Spend anomaly detection

MROiq

AI-powered, included

Jaggaer

Limited

Delivery promise tracking

MROiq

Included

Jaggaer

Not included

Sector benchmarking

MROiq

Industry medians

Jaggaer

Not available

Contract required

MROiq

Monthly, cancel anytime

Jaggaer

Annual contract

Why MROiq wins

The differences that matter

Performance intelligence, not sourcing events

Jaggaer helps you find new suppliers. MROiq tells you if the ones you have are actually delivering.

Weekly digest, no dashboard dependency

Get supplier intelligence in your inbox every Monday. No need to log into a complex portal.

MRO-specific, not generic procurement

MROiq understands delivery promises, PPE compliance, and bearing suppliers. Jaggaer is built for generic indirect spend.

"
Jaggaer was overkill for what we needed — sourcing events and RFP management when we just wanted to know if our suppliers were performing. MROiq gave us that in week one.
— Procurement Lead, Engineering Firm

Ready to see the difference?

Start your free 7-day trial today. No credit card required. Up and running in under 10 minutes.

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See how Howcroft solves your exact challenges

Find your role and explore a matched case study

Engineering Manager

Uptime & critical spares

Purchasing Director

Cost reduction & consolidation

Operations Director

Asset reliability & throughput

H&S Director

Compliance & risk reduction